We offer free shipping and Cash On Delivery in India
General Shipping Information
All orders are dispatched within 24 – 48 hours of placing the order.
Delivery time would be between 4 – 6 working days depending on your location. As soon as the order is shipped we will send you a tracking ID.
The delivery times are subject to location, distance, and our logistics partners. We are not liable for any delays in delivery by the Courier Company/postal authorities but will help you track down a package through our partner courier services.
Kindly note there might be a delay during National holidays and festivals.
Payment Terms
We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders. In addition, we offer free COD (Cash on Delivery) across India.
Taxes & Duties
All taxes and duties are included in the price mentioned. Please note all information on this page is related to shipping in India
International Shipping
We do not currently offer international shipping options. Special requests can be handled with prior confirmation.
Please contact customer service at:
Phone: +91 8700830612
Email: contact@theurbanrover.com
Tracking Order
If you have a tracking or delivery number, you can track your order by clicking our delivery partner links provided in your shipment confirmation email. If you did not receive the email, please check your spam folder. Tracking may not appear online for up to 24-48 hours in some cases, so please wait until the shipper scans your package and updates in on their website.
Non Availability on Delivery
Our delivery partners will attempt thrice before an item is returned to our warehouse. Please make sure, you add your available phone/mobile number in the shipping address while you place an order, this will speed up the delivery process.
Proof on Delivery
For some delivery locations & for some high-value products, our delivery partner may require a valid ID proof for delivering the good. Please call us at customer care number if you have any questions
Outlier Locations
Though we use some of India’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your The Urban Rover products reach you. In case of any queries, doubts or any random thoughts we are happy to be of service. Just drop us an email at support@theurbanrover.com