Shipping and Delivery

We offer free shipping and Cash On Delivery in India

General Shipping Information

All orders are dispatched within 24 – 48 hours of placing the order.

Delivery time would be between 4 – 6 working days depending on your location.  As soon as the order is shipped we will send you a tracking ID. 

The delivery times are subject to location, distance, and our logistics partners.  We are not liable for any delays in delivery by the Courier Company/postal authorities but will help you track down a package through our partner courier services.

Kindly note there might be a delay during National holidays and festivals.

Payment Terms

We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders. In addition, we offer free COD (Cash on Delivery) across India.

Taxes & Duties

All taxes and duties are included in the price mentioned.  Please note all information on this page is related to shipping in India

International Shipping

We do not currently offer international shipping options. Special requests can be handled with prior confirmation.

Please contact customer service at:

Phone:  +91 8700830612

Email: contact@theurbanrover.com

Tracking Order

If you have a tracking or delivery number, you can track your order by clicking our delivery partner links provided in your shipment confirmation email. If you did not receive the email, please check your spam folder. Tracking may not appear online for up to 24-48 hours in some cases, so please wait until the shipper scans your package and updates in on their website.

Non Availability on Delivery

Our delivery partners will attempt thrice before an item is returned to our warehouse. Please make sure, you add your available phone/mobile number in the shipping address while you place an order, this will speed up the delivery process.

Proof on Delivery

For some delivery locations & for some high-value products, our delivery partner may require a valid ID proof for delivering the good. Please call us at customer care number if you have any questions

Outlier Locations

Though we use some of India’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your The Urban Rover products reach you.  In case of any queries, doubts or any random thoughts we are happy to be of service. Just drop us an email at support@theurbanrover.com